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Privacy Policy

Privacy Policy

Last updated: April 01, 2025

Mindlap Technologies Pvt Ltd ("Mindlap," "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, products, and services.

1. Who We Are

Mindlap is a technology company offering an AI-native engineering suite designed to help teams plan, track, manage, and scale AI agents across the complete development lifecycle. Our platform is designed for engineering teams worldwide.

2. Scope

This Privacy Policy applies to data collected via our:

  • Website (mindlap.ai)
  • Product interfaces and platforms
  • Email and support interactions
  • Waitlist signup forms

3. What We Collect

a. Automatically Collected Data
  • IP address
  • Device and browser type
  • Operating system
  • Usage patterns and timestamps
  • Referrer URLs
  • Analytics data (via cookies or similar tools)
b. Voluntarily Shared Information
  • Name and email address
  • Phone number
  • Company information
  • Feedback and support queries
c. Product Usage Data

As you interact with Mindlap, we capture the following material data to operate and improve the product:

  • Prompts and inputs you provide to our AI agents and interfaces
  • Outputs generated by the platform in response to those inputs
  • Feedback and comments you share on generated results or product experiences
  • Usage interactions such as navigation, feature usage, and session activity

This data is used to operate the Services, improve product performance and reliability, personalize suggestions, and diagnose issues. We do not use your prompts, inputs, outputs, or any other customer data to train foundation models.

4. How We Use Your Information

  • Provide and improve our products and services
  • Respond to your queries or requests
  • Customize your experience with our platforms
  • Send updates, announcements, and offers (with your consent)
  • Analyze platform performance and user trends
  • Ensure platform security and prevent misuse
  • Fulfill legal obligations

5. Who Can Access Your Data

Only authorized Mindlap personnel or partners who require access to perform specific tasks — such as developers, customer support, or marketing — may access your data. Access is role-based and limited by necessity.

6. Sharing Your Information

We may share your data with:

  • Trusted Service Providers: For hosting, analytics, communication, and infrastructure
  • Legal Authorities: When required to comply with laws or regulations
  • In Business Transfers: If Mindlap is acquired or merged with another entity
  • Client Organizations: If you are interacting with our platform as part of a client's service (in which case, the client is the data controller)

We do not sell your data.

7. Data Retention

We retain personal data only as long as necessary for providing services, complying with legal, contractual, or operational obligations, and for auditing and analytics. We securely delete or anonymize data once retention purposes are fulfilled.

8. Cookies and Tracking

We use cookies and similar technologies to enhance site functionality and understand user behavior. You can control cookie settings via your browser or opt-out mechanisms where available.

9. Security

We implement robust technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

10. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware of such collection, we will take appropriate action to delete the data.

11. International Data Transfers

Mindlap may transfer data across borders under lawful mechanisms, such as Standard Contractual Clauses (SCCs) or other recognized frameworks as applicable. Our services are hosted in India; if you access them from other regions, you consent to having your data processed in India.

12. Third-Party Links

Our platforms may link to external websites or services. We are not responsible for their privacy practices. Please review their privacy policies before interacting.

13. Updates to This Policy

We may update this Privacy Policy to reflect changes in legal requirements or our practices. Significant changes will be communicated clearly via our website or other appropriate channels.

14. Contact Us

For questions, requests, or concerns regarding your personal data, please reach out to: contact@mindlap.ai

Mindlap Technologies Pvt Ltd
2nd Floor, Obeya Gusto, HSR Layout
Bengaluru, Karnataka 560102

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